Purpose of the Terms These Terms and Conditions ("Terms") are intended to be a readable, user-friendly summary of the most important terms and conditions that apply to your use of our online casino website.
Acceptance of Terms By using our website or creating an account with us, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please do not register or continue to use our services.
Age and Legal Restrictions You must be at least 18 years old (or the minimum age required in your jurisdiction) to register for an account with us. We are unable to accept registrations from users who reside in certain countries or jurisdictions where we are restricted from operating.
Account Registration
Eligibility To register for an account, you must be a real person and not a business entity or other organization. You must also provide accurate and complete information about yourself during the registration process.
KYC and Verification Requirements We are required to verify your identity and address in order to comply with anti-money laundering regulations. This may involve us requesting documents from you, such as a passport or utility bill. We will use reasonable efforts to verify your identity and address promptly.
Responsibility for Account Security You are responsible for maintaining the security of your account login credentials and ensuring that no unauthorized person has access to your account.
Deposits and Withdrawals
Accepted Payment Methods We accept a variety of payment methods, including Visa/MasterCard, PayPal, Skrill/Neteller, Trustly, Apple Pay, and cryptocurrency via Coinbase Pay.
Minimum and Maximum Limits The minimum deposit is £10 for most payment methods, with the exception of cryptocurrency which has a minimum deposit of £20. The maximum withdrawal limit varies depending on your account status and may be limited to £5,000 per week or £10,000 per month.
Processing Times and Fees Deposits are typically processed immediately, while withdrawals may take up to 24 hours to process. We do not charge fees for deposits or withdrawals, but you should check with your payment provider for any applicable fees.
Anti-Money Laundering Policy We comply with anti-money laundering regulations and may request additional information from you in order to verify the source of funds used to make a deposit.
Bonuses and Promotions
How Bonuses Are Credited Bonuses are credited automatically after you have completed the required steps, such as making a deposit or fulfilling a specific promotion condition.
Wagering Requirements Unless otherwise specified, bonuses must be wagered at least 0 times before you can withdraw any winnings associated with that bonus.
Expiry and Abuse Clauses Bonuses expire after 7 days if not used, and we reserve the right to cancel or amend any promotion at any time without notice.
Gameplay and Fairness
RNG Usage We use certified Random Number Generators (RNGs) to ensure that all games are fair and random.
Game Malfunctions In the unlikely event of a game malfunction, we will void any winnings associated with that game and provide a full refund to your account balance.
Limits on Play and Responsible Gaming Tools We reserve the right to limit or suspend your play if you appear to be experiencing problems with responsible gaming. We also offer a variety of tools to help you manage your gameplay, including deposit limits, time-outs, and self-exclusion options.
Responsible Gambling
Self-Exclusion Options You can exclude yourself from playing on our site for a period of 24 hours to 6 months by contacting our customer support team or using our self-exclusion feature.
Deposit, Wager, and Session Limits We offer a variety of limits to help you manage your gameplay, including deposit limits, wager limits, and session limits. You can set these limits yourself through your account settings.
Help and Support Links We provide links to reputable organizations that specialize in responsible gaming and problem gambling, such as BeGambleAware.org, GamStop, GamCare, and GambleAware UK.
Prohibited Activities
Bonus Abuse You are not allowed to take advantage of bonus offers or promotions in a way that is intended to defraud us or gain an unfair advantage.
Fraud, Collusion, or Manipulation We prohibit any form of cheating, collusion, or manipulation in our games, and we reserve the right to cancel or suspend your account if you are found to be engaging in such behavior.
Use of Bots or Automated Systems You must not use bots or automated systems to play on our site, as this is considered cheating and may result in your account being suspended or closed.
Account Suspension and Closure
Voluntary Account Closure You can close your account at any time by contacting our customer support team.
Breach of Terms We reserve the right to suspend or close your account if you breach these Terms, including but not limited to failure to provide accurate information during registration.
Inactivity and Dormant Accounts If you have not logged into your account for 12 months or more, we may consider it a dormant account and may close it without notice.
Privacy and Data Protection
Information Collected We collect personal data from you during registration, including but not limited to name, address, date of birth, and payment details.
Use and Storage of Personal Data We use your personal data in accordance with our privacy policy, which can be accessed through the "Privacy Policy" link on our website.
GDPR Compliance (if applicable) If you are a resident of the European Union, we comply with General Data Protection Regulation (GDPR).
Limitation of Liability
Losses We will not be liable for any losses incurred by you as a result of using our services, including but not limited to losses due to system errors or third-party links.
System Errors In the unlikely event of a system error, we may void any winnings associated with that game and provide a full refund to your account balance.
Third-Party Links We are not responsible for the content or functionality of third-party websites linked from our site, including but not limited to payment providers and gaming regulators.
Amendments and Updates
Right to Modify the Terms We reserve the right to modify these Terms at any time without notice. It is your responsibility to check the Terms regularly for updates.
Notification of Changes You will be notified of any changes to the Terms by email or through a notification on our website, but you should also check the "Terms and Conditions" link regularly for updates.
